1. Respecting your privacy
A. We are committed to supporting the 'National Privacy Principles' they can be found at the OAIC website which set clear standards for the collection, access, storage and use of personal information which we obtain as part of our operations.
(i) matters of which you should be aware regarding information we may collect about you;
(ii) our policies on the management of personal information; and
(iii) what sort of information we hold, for what purposes, and how we collect, hold, use and disclose that information.
2. Collection of Personal Information
A. So that we can provide goods and services to you, we may ask for personal details including:-
i) Full name;
iii) Telephone number; and
iv) E-mail address.
3. Collection of Computer Data
A. We may collect non-personal information from you whilst you are using our website, including:-
i) Your Internet Protocol (“IP”) address, server address, domain name;
ii) Your browsing activity when visiting one of our websites;
iii) Personal preferences regarding products and services;
iv) The type of browser and operating system you are using; and
v) The address of any referring website.
B. All of this information is used by the Yothu Yindi Foundation for aggregated statistical analyses or systems administration purposes only. No attempt will be made to identify users or their browsing activities, except where required by or under law.
4. Use and Disclosure
A. We use the personal information you provide only for purposes consistent with the reason you provided it, or for a directly related purpose, such as:-
i) to process and fulfil orders for merchandise and artwork:
ii) to process applications to attend Garma;
iii) to respond to your requests, comments or questions;
iv) to process donations and provide receipts;
v) to maintain accurate details of our supporters' history with the organisation;
vi) to keep you informed about our work;
vii) for provision to our third-party service providers to assist us in providing and
improving our services to you, and to analyse trends and better understand customer needs or to develop, improve and market our products and services to you;
viii) for regulatory reporting and compliance with our legal obligations;
(ix) for provision to various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes;
ix) to seek your feedback in relation to customer satisfaction and our relationship with you; and
x) to monitor or improve the quality and standard of service provided to you by us.
B. Our third-party service providers are organisations or individuals (such as volunteers) that may assist us with processing applications to attend Garma, mail and delivery, security, professional advisory, banking, payment and donation processing or technology services. Where we engage third-party service providers to perform services for us those third parties may be required to handle your personal information. Under these circumstances, those third parties must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this.
C. We do not sell, rent or trade personal information to or with any other third parties.
D. We may also use your personal information to advise you of new projects, products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.
E. We may also disclose personal information to individuals, corporations, organisations or governmental authorities without your consent if we are required to do so by law, or if the disclosure is permitted under the Privacy Act 1998 (Cth).
F. We take reasonable measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We will not store any customer payment details. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.
G. You have no obligation to provide any information requested by us. However, if you choose to withhold requested information, we may not be able to provide you with the goods and services that depend on the collection of that information
5. Access to your personal information
A. We will, upon your request, and subject to applicable privacy laws, provide you with access to any of your personal information that is held by us.
B. You may request that correction to be made so that the personal information that we hold about you is accurate, complete and up to date. However, we ask that you identify, as clearly as possible, the type/s of information requested and/or corrections to be made.
C. We will deal with your request to provide access to your personal information in a reasonable time.
D. We will not charge you for lodging such a request but we may recover from you our reasonable costs incurred in supplying you with access to this information. We will notify you of any such charge upon receiving your access request, and confirm whether you wish to proceed and pay such charge.
E. If you require access to your personal information, please email us at firstname.lastname@example.org. We will require proof of identity before we disclose any of your personal information.
F. Your right to access your personal information is not absolute. In certain circumstances, the law permits us to refuse your request to provide you with access to your personal information, such as circumstances where:
(i) access would pose a serious threat to the life or health of any individual;
(ii) access would have an unreasonable impact on the privacy of others;
(iii) the request is frivolous or vexatious;
(iv) the information relates to a commercially sensitive decision-making process;
(v) access would be unlawful; or
(vi) access may prejudice enforcement activities, a security function or commercial negotiations
6. Links to other websites
A. Sometimes this website contains links to other websites. When you access a website other than this website, we are not responsible for the privacy practices of that site. We recommend that you review the privacy policies of each website you visit.
7. Correction and Deletion of your Personal Information
A. If at any time you wish to update any personal information held by Yothu Yindi Foundation (including information such as IP logs etc), please contact us by e-mailing us at email@example.com and we will process your request, having regard to the purpose for which it is held. If Yothu Yindi Foundation elects not to correct your information, it shall notify you within 14 days, of the reason for our refusal, the mechanisms available for you to complain about Yothu Yindi Foundation’s refusal and such other matters as required by the Act. If you wish to have your personal information deleted, please let us know and we will take all reasonable steps to delete it, unless we need to retain this information for legal purposes.
8. More information
A. More information about Privacy law and the National Privacy Principles is available from the Office of the Australian Information Commissioner.
9. Contact Us
Yothu Yindi Foundation
PO Box 42119
Casuarina NT 0810